Comfort Suites Chesapeake - Norfolk

The room was very nice and modern, and the bed was exceptionally comfortable. I love the location and the many food options. I like the availability of water and coffee throughout the day. There are plenty of parking spaces. The front desk manager from Fairfield Suites went above and beyond to help my son gain access to his adjoining room after he put the lock and latch on his door and the adjoining door to our rooms locked behind him, which prevented him from gaining access back into his room. It took a while and hard work, but the Fairfield Suites manager and the maintenance guy got my son back into his room. That was EXCEPTIONAL customer service.

Traveled with family of 5. The room was super clean. The beds were nice and comfortable. The shower and sink water was super nice and hot. Wi-Fi worked great for kids' Xbox. Plenty of plugs/outlets to charge phones, tablets, and laptop. Plenty of parking. I wanted to eat the free breakfast, but didn't have time. The location of hotel is great, a lot of shopping nearby and close to major highways.

The breakfast was good, they had a variety of food to choose from and they change it up each day. the location was good. The majority of the staff was good with exception of the young lady that check me in.

I really liked how the room was spacious and very comfortable. I would recommend the room I stayed in to family and friends. The front desk was very kind and assisted every need I had, which was very minimal.

Room was larger than expected and the bed very comfortable. The included breakfast was typical for the nicer hotels and was kept well stocked.